Read through below to learn about:

  • Account Profile & Email Notifications
  • Reset Password
  • Create New Account (Admins only)

Account Profile & Email Notifications

Access your account profile by clicking Settings then, Accounts in Thunder. Under Account Information, you can edit your name, login ID (email), and password. Under Account Options you can opt in or out of receiving certain email notifications.

Reset Password

If you have lost your password, you can click here to reset it. You will receive an automated email with a link to reset your password.
Note: It may take up to 10 minutes to receive the automated email. Using the forgot your password tool a second time will invalidate the your first request.

Create New Account (Admins Only)

If you are an admin at your organization, you can create new accounts for your team by selecting Create Account on the Other Accounts tab. Once you create an account, the user will receive an automated email with their login credentials.

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